hhbd7 Privacy Policy

1 Purpose of This Policy

hhbd7 ("we", "us", or "the platform") is a trusted online gaming platform in Bangladesh. This privacy policy clearly explains our position and responsibilities regarding the collection, processing, storage, and protection of personal information of users of the hhbd7 website and services.

By creating an account on our platform or using our services, you are considered to have accepted the terms of this privacy policy. This policy supplements the Terms and Conditions and both apply together.

2 Scope of Applicability

This privacy policy applies to the following:

• Visiting and using the hhbd7 website (https://hhbd7.cam)
• New account registration and the login process
• Deposits, withdrawals, and financial transactions
• Contact through customer support and live chat
• Participation in promotional offers and bonus programs
• Gaming activity and transaction history

3 Information Collected Directly

When you create an account on hhbd7 or use our services, we may collect the following personal information:

• Full name, date of birth, and nationality
• Email address and mobile number
• Current address and postal code
• Identity document details (national ID, passport, etc.) — for KYC verification
• Financial information: details related to bKash, Nagad, Rocket, Upay, or bank accounts
• Chosen username and password (passwords are always stored in encrypted form)

4 Automatically Collected Information

The following technical information may be collected automatically while you use the platform:

• IP address and device type
• Browser type, version, and language settings
• Operating system information
• Date, time, and duration of website visits (BST, UTC+6)
• Pages clicked, navigation path, and session data
• Information collected through cookies and similar tracking technologies

5 Transaction Information

During financial transactions we store information including: deposit and withdrawal amounts, transaction date and time, payment method used (bKash, Nagad, Rocket, Upay, bank transfer), and transaction reference numbers. The minimum deposit amount is ৳500 and the minimum withdrawal amount is ৳500.

6 Primary Purposes

hhbd7 uses collected information only for the following legitimate purposes:

• Account creation, verification, and management
• Processing financial transactions and ensuring their security
• Fraud and money laundering prevention (AML/KYC process)
• Providing customer support, including 24/7 live chat assistance
• Managing bonuses, promotional offers, and VIP programs
• Meeting legal obligations and resolving disputes
• Implementing responsible gaming programs
• Technical development of the platform and improving user experience

7 Marketing Communications

Subject to your consent, we may notify you by email about new offers, promotional activities, and updates from hhbd7. You may withdraw from these communications at any time — by clicking "Unsubscribe" at the bottom of an email or by submitting a request through live chat.

8 Cookies Policy

The hhbd7 platform uses cookies and similar technologies that are stored in your browser. These are primarily used to:

• Keep your login session active and secure
• Remember your preferences and language settings
• Analyze platform performance
• Detect fraudulent activity

You can manage cookies through your browser settings. However, disabling certain cookies may limit the functionality of the platform.

9 Sharing Information with Third Parties

hhbd7 does not sell your personal information to any third party. Information may be shared only in the following limited circumstances:

• Payment processing providers (bKash, Nagad, Rocket, Upay, banks) — to complete transactions
• Identity verification and KYC service providers
• Cybersecurity and fraud prevention services
• Competent authorities or courts where legally required
• Our legal advisors, if needed for dispute resolution or legal proceedings

When sharing information with third parties, we ensure they follow the same standard of privacy protection.

10 International Data Transfers

Your information may be processed or stored on servers located outside Bangladesh. In such cases, we follow international data protection standards and use SSL encryption and secure protocols to keep data protected during transfer.

11 Security Measures

hhbd7 applies various industry-standard security measures to protect your personal and financial information:

• SSL (Secure Socket Layer) encryption technology — all data transmissions are secured
• Passwords stored as encrypted hashes — no one can view a password directly
• Two-Factor Authentication option
• Regular security audits and vulnerability testing (Penetration Testing)
• Strict access controls — only authorized personnel can view limited information
• Systems for detecting suspicious transactions and access

12 Data Retention Period

We retain your personal information only for as long as it is necessary to fulfill the purpose for which it was collected or as legally required. Even after an account is closed, financial transaction records may be retained for a defined period as required by regulatory bodies.

13 Response to a Security Breach

If a data breach occurs that could put your rights or interests at risk, we will notify you by email as quickly as possible. We will also take swift steps to contain the damage and inform the relevant authorities.

14 Right to Access and Correct Information

Every user of hhbd7 has the following rights:

• To request access to your personal information stored with us
• To request correction of incorrect or outdated information
• To request deletion of your information in certain circumstances
• To withdraw from marketing communications or certain processing activities
• To request your information in a portable format

To exercise these rights, contact us through 24/7 live chat or email. We generally complete requests within 30 business days.

15 What Happens to Your Data After Account Closure

If you wish to close your hhbd7 account, please contact our customer support team. After the account is closed, we will stop marketing communications. However, some information may be retained for a defined period due to legal obligations or the need to resolve disputes.

16 Age Verification and Minor Protection

hhbd7 strictly prohibits anyone under 21 years of age from using the platform. We verify age during account registration and request KYC documents in suspicious cases. If we learn that a minor is using our platform, we will immediately close their account and delete the associated information.

To protect minors from gaming, we recommend using parental control software. For more details, visit our Responsible Gaming page.

17 Responsible Gaming and Use of Information

We may use information about your gaming behavior (such as spending patterns and session duration) to implement responsible gaming programs. If signs of problematic gaming are observed, we may contact you directly and provide the necessary support.